• Returns

    If you wish to return or exchange any products, it must be done within 15 working days from receipt.

    To be able to process the return or exchange:

    - We must receive the merchandise. If you are using the post office, please certify the shipment and keep the receipt.

    - The product must be in perfect condition, with its original packaging, labeled, and unused.

    - No refunds will be issued for products that are damaged, worn, dirty, or in poor condition.

    - A new order must be placed for the new size or product requested.


    Shipping costs for returns/exchanges:

    - Domestic: €5.95

    - EU: €14.95

    - Rest of the world: €51.95

    The cost will be deducted from the refund amount. The refund of the amount paid, less any applicable return shipping fees, will be processed within approximately 5 working days.

    If a country is subject to customs duties and/or taxes, Tempo8 will not control or assume responsibility for these charges.

    Before making a return, we recommend consulting with customs authorities for more detailed information.

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