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FREE SHIPPING ON ORDERS OVER 250 EUROS IN THE PENINSULA AND EU
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Delivery times are approximate and calculated from the day the order is processed.
Once payment has been received, orders will be shipped to the delivery address provided within approximately 10 to 15 working days. This address cannot be changed.
If you are not present at the time of delivery, you will receive a notification for a second delivery attempt. If delivery cannot be made again, you will finally be contacted by email to collect your package at an access point. If the package is not collected or cannot be delivered due to circumstances beyond Tempo8’s control, additional reshipment costs will apply.
Orders from countries with customs duties and taxes will be at the buyer’s expense; Tempo8 cannot be held responsible for these charges. We recommend checking with customs authorities for more information before placing an order.
Tempo8 uses trusted courier companies and does not ship to P.O. boxes, hotels, or other non-permanent addresses. Please ensure the delivery address provided is complete and accurate.
Although Tempo8 has stock, levels may vary, and in such cases, we will keep you informed.
If you wish to return or exchange any products, it must be done within 15 working days from receipt.
To be able to process the return or exchange:
- We must receive the merchandise. If you are using the post office, please certify the shipment and keep the receipt.
- The product must be in perfect condition, with its original packaging, labeled, and unused.
- No refunds will be issued for products that are damaged, worn, dirty, or in poor condition.
- A new order must be placed for the new size or product requested.
Shipping costs for returns/exchanges:
- Domestic: €5.95
- EU: €14.95
- Rest of the world: €51.95
The cost will be deducted from the refund amount. The refund of the amount paid, less any applicable return shipping fees, will be processed within approximately 5 working days.
If a country is subject to customs duties and/or taxes, Tempo8 will not control or assume responsibility for these charges.
Before making a return, we recommend consulting with customs authorities for more detailed information.
